Steve’s Bibliography (Selected)
Columns
- "Buggy Whips, the Arch Deluxe, and Quality Improvement." STC Intercom (March 2003)
- "Musing on Metrics" column, STC DocQment newsletter (1996—2004)
Non-Fiction Books
- Word Processing For Small Businesses. Howard W. Sams & Co., Inc., Indianapolis, IN (1981)
Fiction
- "Samurai Review." in Writing a Professional Life: Stories of Technical Communicators On and Off the Job. Gerald J. Savage and Dale L. Sullivan (eds.). Allyn & Bacon, Boston, MA (2001)
Professional Papers
- "You Get What You Measure—So Measure Quality." Proceedings, 47th STC Annual Conference (2000)
- "Exploring Paths Toward Information Quality." Proceedings of the 41st ITCC (1994)
- "Approaching Hyperspeed." Proceedings of the 37th ITCC (1990)
Articles
- "The Quality Revolution and Technical Communication," STC Intercom (October 1997)
- "Editors." The Encyclopedia of Microcomputers (1990)
- "Designing a Text Editor? The User Comes First." BYTE (April, 1982)
- "Word Processing Software Roundup." Personal Computing, January 1981
